A Recommendation from Paul Harmon

Paul Harmon is the Executive Editor of Business Process Trends and Chief Methodologist at BPTrends Associates. Paul is the author of the best selling book, Business Process Change, 2nd edition: A Guide for Business Managers and BPM and Six Sigma Professionals.

“Leonardo Consulting is our BPTrends Associates Partner in Australia and New Zealand. We work closely with them to develop and deliver our Business Process Management training and consulting services in Australia and New Zealand, and from time to time we partner with them on assignments in other parts of the world. The Leonardo team has a long standing history of commitment to the development of BPM capability in their customer organisations and has demonstrated an ability to enable organisations to develop and implement effective process-based management programs. Roger Tregear is a Consulting Director in the Leonardo team. He is a skilled and well respected instructor and consultant, author of many insightful articles on process issues, and the chairman of ProcessDays, the leading BPM conference. Roger has worked with a broad range of organizations delivering BPM training and consulting services to support their BPM initiatives.”

This is what Roger’s customers say:

“I attended a BPM training course delivered by Roger; he was able to clearly articulate and impart his deep, comprehensive understanding of BPM, all the while displaying respect and interest towards the course attendees.”

“Roger is a thought leader in the discipline of Business Process Management as well as an experienced practitioner. He has the ability to cut through the theory and provide practical and useful approaches to BPM implementation.”

“Roger has tremendous analytical and communications skills. Roger can very quickly understand what the business domain is about, and then articulate the requirements using the right tools and language for the audience. He is highly focused and motivated. As a BPM practitioner, he is one of the best.”

“Great presenter, very knowledgeable. Happy to be challenged and recognised other points of view.”

“Roger is confidant and approachable, proficient, clear speaking and he brings home the experience of an expert practitioner.”

“Thanks Roger for the excellent training you provided. I enjoyed and learned a lot for practical application. The participants made it a great experience with their frankness, involvement and affection.”

“Many thanks for the informative week, and great time. I'd still be honest if I say it has been the best course I've attended in all aspects, trainer, attendees, and information.”